Saturday, 24 December 2016

Fixing a broken blind.


The plungers that you squeeze together with your fingers, to operate the blind, have a plastic pin which locates into a hole in the slider. The pin shears off the body of the plunger, so no longer moves the slide - technically it's a weak design, although not many actually break, we get a couple each year. The solution is to either buy a cheap blind from a breaker and cannibalise it for parts, or you can repair it. Basically it needs skills similar to model making. The usual approach is to take it apart and then locate where the pin used to be. Then drill a hole in the plastic and glue in another pin. You don't even need glue if the pin is a good fit. This could be a bit of broken drill, or a small "seloc pin" also called "roll pins" from a model engineering shop, or anything that your ingenuity can come up with. It's only the equivalent of a finger in a hole! The bad news is that you have to disassemble the whole blind just to get at it. I once spent hours of my life that I will never get back thinking that I could drill a hole from the front and then insert a screw so that the tip would locate in the hole. The trouble is that you don't actually know where the flipping hole is, so it's guesswork and easy to ruin the whole thing. So easier to just bite the bullet and disassemble. You then can see exactly where the hole needs to be drilled because there is a mark where it used to be. 

If you look for spares from a breaker, then you need to know that the blinds are made by a company called "Seitz" - "the ones from 20 years ago that you squeeze together to pull them up" - most breakers should know what you mean. It doesn't matter what size blind it comes from, as the part is the same on all blinds. It is unlikely that you will just be able to buy the part - most breakers will charge you for the whole blind. The going rate (2016) is around £30 a blind. If you have a choice, buy a blind bigger than yours, then you will have spares that can be cut down.


Have fun!

Wednesday, 14 December 2016

USING A TABLET INSTEAD OF A DEDICATED SATNAV

RONS TECHNICAL TIPS NO "WHERE AM I?"
USING A TABLET INSTEAD OF A DEDICATED SATNAV
People seem to like dedicated satnavs, but even the cheap ones are expensive. I use an android 7 inch tablet - you can get brand new ones for £69, and s/h ones for buttons, and I run TomTom for android which costs £15 a year. The latest version of TT is really very good - not perfect, but very good. You don't need a connection to the internet, but if you do, then the traffic information is really excellent, and because the screen of the tablet is so big, it's a really nice display.
The icing on the cake with this solution, is that you can use the tablet for other things. Mine is basically setup as the vans mission control. It is mounted on the dash and isn't used for anything else - it lives there just like a dedicated satnav. In addition to TomTom I have the Wildcamping app, Google maps, and I also have the entire UK set of OS maps, which isn't cheap, but worth it for me. Because mine is always connected to the internet I can do research, messaging, facebook - anything I want really, and all from the drivers seat, while doing 90mph in the outside lane operating the phone with one hand and a beer in the other while steering with my knee. Obviously.
The Wildcamping app is particularly cool if your tablet is internet connected, the map displays the nearest spots, and with a single press it fires up Google street view and displays a photo of the wild spot.
Having Google Street View at your fingertips while on the road is also incredibly useful - saves having to get the laptop out or squint at the phone. As an example, I use it to check if there are any height barriers at shopping centre car parks. The only problem with it is that you have to put the beer down in order to operate the tablet. 
If you buy the right tablet, and spend a bit more on one that has a sim socket, so it basically becomes a big mobile phone, and then shove in one of the cheap PAYG data sims from Three or EE, not only will you get real time traffic info from both TT and Google, you can use the personal hotspot feature of the tablet and provide wifi in the van for all your other devices. It is worth remembering that a tablet generally has a better antenna than a phone or a little mifi unit, and when mounted in the clear at the front of the van (see photo) will generally get a better signal in remote areas. Not as good as a dedicated external antenna, but better than a small phone.
So basically a dash mounted tablet/phablet is a very versatile jack of all trades and much cheaper than all but the cheapest Chinese sat navs.
I am very picky about satnav, and have tried them all except Garmin. I must say I am very quietly impressed with TomTom for android. It updates itself and is pretty much always up to date and maintenance free. I am more than happy to pay their reasonable annual fee.
Apple users can achieve all of the same buy buying an old Ipad mini, but unfortunately it has to be one with a sim card, because only the sim card Ipads have GPS. You don't need to have a sim in it for it to be a decent sat nav, but having a data sim in it, or tethering it to a phone will give you TomTom's traffic info - which is rather good. Most Android tabs have GPS - but do check.
Mine is mounted with Velcro, and fed power from a USB socket on the dash, and can be removed in seconds for security.
Finally - I was joking about the beer and operating while driving. They have now doubled the fine and points for operating a device while driving, so even I am now behaving myself, after years of knee steering I now have both hands on the wheel! It's weird! Mine is set up so that while driving it only needs a glance, and the voice instructions are really good. I even have it set up so that I can voice control it - I can say "Hey Google, navigate to the nearest Tesco", and it works. But usually it's just easier to do all the research and set up the journey before driving away. And of course your copilot can also do all the button pressing while you are driving.
I am not saying this is the best way to do things, but it is my favourite solution in my van. It isn't particularly technical, and quite easy to set up. Even if you only use a tablet for satnav - you still get a huge screen for very little money.
TomTom

OS Maps from Viewranger app

Wildcamping app

Photo view of wild camping spot

I have now also added a second tablet to cover the speedo. The app is called DigiHUD Pro, available from the Android app store.


Friday, 11 November 2016

INTERIOR CLASSIC LIGHTING 101


I have seen various posts and questions over the years about the various interior lights in classic Hymers. Changing to LEDs has been all the rage recently, but for many this is at odds with preserving the classic style, and for others they just don't like "colour" of the new LEDs. Add to that the fact that some fittings and bulbs are getting obsolete and hard to find so it's no wonder there is confusion. So let's clear it up.
In an "average" classic Hymer there are 3 types of light - tube, halogen and incandescent. There are photos below of the common types. 
Tubes. These are easy to identify - they are long and thin, and are mini versions of the fluorescent tubes us baby boomers all grew up with at home and work. They work on the principle of trapping a fluorescent gas inside a vacuum tube, and applying voltage at each end. This causes the gas to glow and give out light. They were "new technology" once upon a time. For many years the only type of domestic light was the good old fashioned lightbulb, but these were very inefficient, giving off only about 20% light and 80% heat, so when fluoros came along, giving off more light and less heat, they became instantly popular, especially in the workplace and in institutions - ie hospitals! They give off quite a harsh bright white, which is great for brain surgeons, but not so good for the bedroom. So fluros tended to be found in utility areas, kitchens, garages etc. However it was possible to get a softer light from tubes by using shades and covers made for glass or plastic, and this is what we find in our classic Hymers - a white tube covered by a smoked plastic cover, and the result is a reasonably pleasing light for the van interior.
Tip - when did you last clean your tube shades? Most classic tube lights in Hymers have 2 thumb screws that enable you to easily remove the shade. A good wash can make a big difference if yours haven't been cleaned for many years.
The tubes themselves are still easily available. They last a very long time, so many of us still have the originals and are unfamiliar with changing them. They can blow suddenly, or gradually. The sign of a tube on the way out is they go black at the ends and occasionally they will flash, or take a while to light up. If this is happening you should replace the tube asap because a tired tube is placing extra stress on the transformer. Tube lights work at a much higher voltage than 12v, so each light has a transformer in it - usually a small box at the end of the light. It is the transformer circuit that is important, because if that goes faulty, then you have a problem, because they are not readily available. In extreme cases they can get hot and give off foul smelling acrid smoke - this is the smell of the chemicals used in the capacitors in the circuit. Once this happens, you need a whole new tube light.
As far as I am aware, the tube lights used in classics are no longer available. I am not sure who manufactured them, but it is not just a matter of phoning a dealer and ordering a new one. Your only options are to either replace the whole thing with a different, more modern one, or, if you fancy a bit of DIY, you can convert the old lamp to LED. LEDs work off 12v so don't need a transformer. There is usually a white or silver reflector running the whole length of the fitting, and this is ideal for sticking one or two strips of self adhesive LEDs. You then take the 12v wires that were originally going to the transformer, and connect that to the LEDs. Done properly, the whole fitting appears unchanged, and if you use "warm white" leds as opposed to "cool white", the final result will be satisfactory compared with the original. This is an easy job for kitchen lights that have an external switch, but less so for the lights that have the switch built into the unit, as this is usually part of the transformer unit. However it can be done if you are happy to use a soldering iron.
Another option is to embark on a quest to find an original second hand - they were used on many vans and caravans, not just Hymers, so there will be one sitting on the shelf of a breaker somewhere. You don't even need the correct size, as the transformer units are pretty standard, and if you are even slightly handy at DIY you can cannibalise a transformer and transplant it into yours.
So with all that kerfuffle, it is easy to understand why people may chuck in the towel and install a new lamp - but the thing to remember is this - it can be done!
Halogens. These are the small round spot lights found above the bed and in some dining areas. A halogen light is just like a normal filament bulb, but with a bit of halogen gas inside the bulb. This makes the filament burn more brightly, and gives off a lot more light for the same power - but also a lot of heat. For this reason people think they are very inefficient. Well they are when compared to an LED, but the halogen spots in classics are quite small, and in reality they don't use a huge amount of power. They give off a warm light, and again, the colour of this light is in keeping with the classic feel. If you like them, you can keep them. If you don't like them you can change them. There are several LED equivalents. Because you are only changing the bulb there is no major surgery and you can revert back to halogens easily, or experiement with different types of LEDs.
Incandescents. These are the normal 12v bulbs and usually found up front around the drop down bed. Also in the cab lights. These are pretty utilitarian in nature, and don't need much discussion. They are not usually left on for long periods of time, so power consumption is less of an issue. There are LED equivalents of all these 12v bulbs, so you can experiement to your hearts content.
However the one exception is the bathroom light! Most CH bathrooms have the "classic" vertical lighting column, behind a vertical plastic shade (which benefits from a good wash occasionally!) adjacent to the mirror, and contains 4 x 23w classic 12v tail light bulbs. Total consumption almost 100watts! This is the light that causes the most consternation for owners because of all the lights in the van, this is the one that causes the "STROM" meter to deflect most noticeably into the red. It is the grandaddy, and the other lights dim in courtesy! But it is also sexy, and very fit for purpose, and typically Hymer. Men hardly notice it - as long as they can find the roll they are happy, but for the ladies and teenage girls it's the most important light in the van. It's the makeup light. So mess with it at your peril! The 4 bulbs and the colour of the shade give off just the right light for doing makeup and girly things. It is also very useful for a decent shower if your van has one. There is nothing worse than showering in the gloom.
Those 4 x 23w lights consume just under 8 amps. A fully charged normal leisure battery will keep the bathroom light shining brightly for about 6 hours. Non stop. The average bathroom visit is 2 minutes for a man and 15 minutes for a woman, unless it's Saturday night, in which case add another hour. But do the maths - even using the monster light in the bathroom for an hour, it will only use about 10% of the battery. And this only applies if you are wild camping - ie not hooked up. When you are hooked up, power consumption is insignificant. Even if you are wildcamping regularly, your battery should do you for 2 days, longer if you have solar, and every hour you drive will charge your battery up 30 to 40%. The worst thing that can happen is that you leave the bathroom light on all night - that will usually flatten your battery - but it's a rare occurrence and easily solved by starting the engine.
Hymer knew the bathroom light would use a lot of power, but they also had decades of experience and the sense to know that some things just can't be compromised, and that of all places, the bathroom needs good light, as with the kitchen to a lesser extent.
So think twice before just buying any old LED bulb for the bathroom, and don't just change it for the sake of it. If you put in bright "cool white" bulbs you will end up with a bathroom that looks like a scene from a horror film morgue. Cool White is a no no and Warm White is the way to go, and experiment - or just leave alone. You can also install LED strips - see photo below of my installation, which is the third version in as many years before I finally got it to our satisfaction. It also helps to fully involve the female members of the team when choosing bathroom lighting.
So that's the lowdown on lights. Other than the technical issues of maintaining the original lights, the main point I am trying to make is to think twice and plan carefully any LED upgrades, and get familiar with the concept of "colour temperature". The wrong colour light can be really annoying. The other point is that that the original lighting was good for 30 years before LEDs came along. Batteries are meant to be used and are more than capable of keeping the lights on for normal use. You only need to consider modification if you really intend to go off grid for long periods of time - ie more than 2 days at a time.
Standard Hymer tube light. The transformer circuits and switch are the white bit at the left hand end. Remove the shade with the thumbscrews.

Standard halogen spot. Easy to replace with an LED bulb. But do you really want to?!

Original kitchen strip light. This one had it's transformer and switch up in the panel. When it blew a year or so ago, I replaced the tubes with LED strips.

Illuminated!


LED strips with door switches are a cool modification. No more peering in the back looking for the Branston. Fiddly to wire, but well worth it.


Before

Same for the overhead cupboards. LED strips fit nicely under the front top lip, and take their power from the wires feeding the normal lights. The overheads are a lot easier to do than the vertical kitchen cupboard.


Before

I replaced the 4 bulbs in the central column with warm white LED strips, and extended the strips over the mirrors. I have a separate shower cubicle to the right, and the idea was to throw more light into the shower. This is a low exposure photo that doesn't show how bright it is, but shows where the LED strips are fitted.


Tuesday, 1 November 2016

Modern Insurance

25 years ago there was an insurance broker on every high street. You got to know him after a few years, and he usually handled everything. If you had a claim, and you had a good relationship, then no problem. If you had to cancel because you sold a car, then he'd refund you pro rata. Then the internet came along and a huge relaxation of what and what could not be advertised on TV. Direct Line started it all, even befoe the internet - cut out the middle man. What we see today is an orgy of direct selling in a highly competitive market. Baby Boomers remember the old times and shake their heads in dis-belief, yearning for the old days. Do you really want to buy a financial service from from a bald headed bloke in half a suit, hotpants and a wiggly fat arse? Or are you going to be impressed by some bloke with a big moustache? No, me neither, but what's the alternative? The trouble is, our sons and daughters, the millennials, have fallen for it hook line and sinker, because they grew up with it. We try and warn them, and get called fuddy duddy. Of a £300 premium, the underwriter probably gets just over half. The rest goes on a raft of middlemen - TV companies, creatives and web entrepreneurs to name but three. And it's ultra competitive. The only way the new style brokers can make any money is by squeezing margin out of every aspect the process. So you get recorded announcements about terms and conditions, and web pages that won't allow you to progress unless you click "accept". They have people who's job description is entirely predicated on creating loopholes that generate margin. The oldest trick in the book is the numbers they make you call from which they get a kickback per minute from the phone company. I used to work in that industry. Callshare paid for my first Hymer. Only in the last couple of years have the regulators finally started to do something about the scandal of premium numbers. For years they had a cosy cartel because 0845 numbers were charged at full whack from mobiles. It's not just insurance, it's almost every aspect of modern life. Mobile phone roaming abroad is another one. But the corporates are such a strong lobby and they fight every aspect of regulation - so government becomes bloated and corrupt trying to sort it all out. They are now legally obligated to provide 03 numbers - but you try and find them on their webpages. And Brexiters take note - you can thank the EU for a lot of effort in trying to get a better deal for us all in this and many other respects. It wasn't perfect, but they did some great work. And If you try and take them on, they tie you up in procedures designed to make you get bored and just give up. They threaten your credit rating, which can be a big thing for many of us. If you have the time, and treat it like a game, you can actually take them on and win. They actually cost in a percentage for complainers that go the whole distance. The trick is to get your case allocated to that percentage. If you turn up at County Court fully documented up, you will win 9 times out of 10, because they won't actually send a lawyer - it's too expensive. Same with the Ombudsman, as long as you have six months or more to spare.

So what to do? You vote with your feet. Three years ago I went back to a high street broker - they still exist. He - it's a she actually - gets all my business, and it's not actually that much more expensive. In fact we are lucky when it comes to insurance, because we actually still have a choice. Bank managers have all but disappeared unless you are a big account. And just look at the mess with energy prices. So you just don't use them. OK sometimes you don't have much choice, so you just do what you can with your eyes wide open, but with insurance you most certainly have a choice. You find a broker, make an appointment, sit in front of him and watch his eyes, ask all the right questions, and make a judgement call. If happy then you give him all your insurance. Don't begrudge him his cut, but make him work for it. If you cost your own time at £25 an hour, which is dirt cheap, then it's worth paying 10% extra, in fact it's a bargain.

Headlights

RONS TECHNICAL TIPS NO. 555 LUMENS. MERCEDES HEADLIGHTS.

EDIT 2023 - NON WORKING HEADLIGHT ADJUSTERS ARE NOT A UK MOT FAIL AS LONG AS THE HEADLIGHTS ARE A NORMAL HEIGHT. MOTORHOMES ARE EXEMPT FROM THE REQUIREMENT TO HAVE A WORKING ADJUSTMENT SYSTEM.


I've been meaning to get to grips with my headlights for a while. Not only are they pretty dim to begin with, after 20+ years they get even dimmer. I have seen several posts on here over the years about it. Bulb failures are quite rare, but if they happen, and you need to change a bulb, from the experiences of others it seems to be quite a job because you are working in a restricted space behind the front body work through the bonnet.
In principle, the job is easy - you twist off the cover, push and twist the holder, and it all pops out. The reality is quite different. The flipping things are stiff with age and because you are working blind you are scared of breaking them. What I discovered today should hopefully make the job a lot easier.
Basically, on a Merc Hymer, it's easier to tackle the job from the front! In the time it takes to mess about from the back, you can have the front grille off, 4 bolts, and another 2 screws to remove the indicator and surrounding trim, and then the whole headlight is exposed. On some vans I have been told that the surrounding trim has additional screws in teh aluminium side trim - look for these if your trim does not come away easily. Then 4 screws at each headlight corner and the whole light comes out. The glass lens comes off very easily with just one screw at each corner. There is a rubber seal between the glass and the body. You only need to take the glass front off if you intend to clean the silver reflector and the inside of the glass. If you only want to change the bulb, then leave the glass on.
Once you can get at the thing with both hands, the plastic dome cover comes off with a twist, and so does the bulb holder. Changing bulbs is then a doddle. I recently bought a set of higher power bulbs and a set of LED side light bulbs at the Hymerfest, and fitting them this way is easy.
I also had chance to examine and work out the headlight adjustment mechanisms. A lot of Merc vans have a headlamp height adjustment that is operated from a big knob on the dash, or a knob mounted under the drivers seat. The system is hydraulic - tubes full of water go from the knob to the back of the headlight. The system doesn't age well, and although I know a few owners who have a working system, the majority of us don't. Either pipes get damaged or they lose pressure, but basically they don't work anymore. Headlight height adjustment is less of an issue for motorhomes, as we generally have a constant ride height, so we just put up with it at a fixed height.
The hydraulic system is just about impossible to repair. If you are dead keen on height adjustable headlights then there is a firm in Germany who make a conversion kit to electrical adjustment. I have the link if anybody wants it.
So you have the wires going to the headlight for the 12v power, and a small plastic tube going to one corner of the back of the light. I just snipped it off. I then unplugged the wires to the bulb, and then had the whole unit in my hand.
The mechanism is quite simple once you get a good look at it. In one corner is a ball joint, in another corner is the adjustment arm from the hydrraulic tube, and in the other corner is the manual screw adjuster that you can see at the back of the headlight. The good news is that there is a manual adjuster screw collar on the hydraulic side, so having snipped off the tube, you can actually adjust the headlight to your desired setting. It's hard to put into words, but once you have it front of you it is easy to work out. 
However if you are happy with your general headlight adjustment and only want to change a bulb, or clean a lens, then doing it from the front is the way to go. 
The new 100w bulbs are really bright, but not ridiculously so compared with all these new technology bulbs on modern cars that are constantly blinding you, and the little blue LED sidelights are funky.
The whole headlight assembly is really easy to get at from the front. I cleaned and serviced and lubricated and polished the whole lot in about 90 minutes start to finish. Now better than new.








Sunday, 30 October 2016

Hymerfest 2016 Technical Roundup

Hymerfest Technical Round-up
=======================

Well what an amazing sight! Over a hundred Classics Hymers all lined up in a field. I spent several hours just walking among the rows and rows of vans like a trainspotter at Clapham Junction!

Here is a round-up of what happened on the technical side.

The main event for us techies was the Saturday tech workshop. Once again Peter Curry enthralled all present with the intricacies and foibles of our gas appliances. In particular he stressed the historical differences between the gas system of Classics and the gas systems of modern vans which I want to repeat here for the benefit of all owners.

Most pre 95 Hymers operate at a different gas pressure to modern vans. The German standard back in the 80's and 90's was 50mbar, modern vans operate at 37 or 30mbar, and critically, many (but by no means all) UK caravan engineers don't know this. Peter comes across many Classics that have been serviced and repaired in the last 20 years in the UK and have had the wrong components inadvertently fitted. The commonest instances of this are the fitting of replacement regulators of the wrong pressure, and the replacement of appliances, also of the wrong pressure.

The critical point for all classic owners is to know and understand that their vans are different, and that whenever you have gas work done you must ensure that whoever is working on your van is aware of this. New owners should have their vans checked carefully to make sure that previous owners have not had work done using the wrong gear. Mistakes are easily rectified by a qualified gas engineer, and you will then know that everything in your van is as it should be. It's a safety item, and it is pretty much the most important technical message that we have to get through to all Classic Owners.

I then gave a talk on 12v systems in general, and answered questions. We discussed new battery technology, and a few owners reported that they had fitted the new Odyssey PC1800 battery, and were very happy with it. It is a class piece of kit, and in my estimation, a single PC1800 is the equivalent of 3 or even 4 normal leisure batteries.

There was also some discussion on solar panels. I put forward the idea that solar is less effective up here in northern Europe than it is down in Spain and Portugal, where the sun is much higher. I have been taking measurements all of this year, and have found that my panels give two thirds less power in September than they do in June. To put some figures on that, in June at midday I was getting 19 amps, in September, just 6. The conclusion I draw from this is that it is very difficult to rely on solar all year round in the UK, and perhaps a better approach is to spend the money on storage - i.e. batteries. An hour of driving or a few hours on hookup or a small generator can generate more power than a large solar array does all day - as long as you have somewhere to store it. That is not to say that solar doesn't have its place - it does, especially for normal holiday use in the summer months, where it will keep a normal leisure battery nicely topped up, but for heavy users or full timers, care needs to be taken in overall system design.

Several people asked me to take a look at their battery installations and I was happy to see that pretty much everything I saw was up to scratch and well installed.

I was also asked whether it was possible to power aircon units, which normally should only work on hookup, while on the move. The answer to this is technically yes, but it's not just a matter of fitting a large inverter - so care has to be taken and the technicalities have to be well understood.

Inverters in general seem to be a favourite upgrade mainly due to the huge popularity of hand held devices with plug in chargers. Devices that recharge through a USB port can easily be accommodated in a van, and can be powered either from a small inverter, or directly from 12v - there isn't a big difference in efficiency - it's more about convenience. Laptops need quite a bit more power, but are also easily handled if installed properly. If in doubt just ask away on the main feed and we will help.

Geoff Valenti, our Fiat guru, also had a busy weekend, blowing his own trumpet .... groan! Common questions were - does my Fiat have a turbo or not? It's not a daft question because there were many derivatives, turbos are usually hidden deep in the van, and original documentation can be missing.

How do I check the level of the gearbox oil, and which oil? Very important on Fiats.

Cam belt issues are also very important on the Fiats and their derivatives. Geoff always stresses how important it is to know when your cam belt was last changed, and when it is due again. One van, who shall remain nameless, hadn't had a cam belt change for eleven years. Lucky guy!

Other highlights for me were looking at an S660 which had had a turbocharged engine fitted from the Ssangyong Musso, which was a 4x4 from the 1990's that had a near identical Mercedes engine. 

And I saw an S700 with 16 inch alloy wheels and fat tyres, and I have to say it looked the absolute DB's! People often comment about the small wheels in big arches of some Hymers, and this van proved that it was possible to do something about it, it's just a matter of cash!

Repainted front grilles were examined and compared, brighter headlight bulbs were offered and sold at very reasonable money, and revamped interiors were shown off with pride.

It was a pleasure to be there - I have no hesitation in adding my thanks to the Admin team for all the heavy lifting, and thanks to all for the odd mention I have had too. 

Keep on Hymering!


Friday, 21 October 2016

Finding fresh water in the UK


It can be hard to find fresh water for a motorhome in the UK if you don't use sites on a regular basis.

However with a bit of imagination and the confidence to be cheeky, you can usually get water when you need it. There are quite a few taps around, you just need to find them.

The wildcamping app has a limited database of taps, but there is never one close when you want one! Cemerteries usually have a tap, especially the rural ones, also churches. I carry a 20 litre plastic drum for those times when running a hose pipe over grandma's headstone would be inappropriate. Other options are petrol stations and garages, the more rural the better. Farmers will usually also help out - and never be put off by a refusal or a funny look because these are in the minority in my experience. You just have to have the confidence to ask. I have only ever been refused once or twice in many years.

Metered water in the UK is approx £2 per cubic meter, which is 2p for 10 litres, 20p for 100 litres, so mentioning this to people and offering a donation of £1 is also a good move. Most people don't actually know the true cost of metered water.

It also pays to have all the gear. I have a long hose extension in my top box, plus all the adaptors, about 40 metres in total, which is ideal when you can't get the van close to a tap.